Communication media selection for remote work Towards a theory of media fitness
نویسندگان
چکیده
A framework towards a theory of media fitness was proposed to help a teleworking group to select appropriate communication media. The degree of fitness of media for a communication task was calculated by considering 9 factors from both media and user aspects. Four environmental limitations were also introduced to decide the fittest medium. Three cases from Japanese companies were used to test the model and positively supported the framework.
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